Warranty and Returns
Does Periquette furniture come with a warranty?
We make every piece of furniture with top-quality materials that stand up to tough daily use. For extra peace of mind, we give you a solid 2-year warranty.
Can I return my product?
We’re confident you'll love your Periquette furniture, but we still provide a 100-day free return policy in case you’re not happy.
To make a return, just contact us in [email protected]
Send us the product with the original packaging if you have it, otherwise look for a box where you can send us the Periquette safely. Once your package reaches us, you'll receive a corrected invoice, and after you've accepted it, the refund will be made via bank transfer within 14 days.
For more detailed information on Periquette’s return policy, visit our Terms of Service.
If you believe your Periquette purchase is incomplete or defective, you can easily get it replaced by contacting us – we'll get back to you within 14 days to let you know if we'll repair or replace it.
You can also submit a claim if your furniture is different to how you designed it – you can do this within 1 year from noticing the defect (but not 2 years after you’ve received your product). We will process your complaint within 14 days and will let you know if we’ll replace your furniture. We cover the costs of all shipments made in connection with your claim.
What do I do if my furniture arrives damaged or incomplete?
If you believe your Periquette purchase is incomplete or defective, you can easily get it replaced by contacting us – we'll get back to you within 14 days to let you know if we'll repair or replace it. We cover the costs of all shipments made in connection with your claim.
Disclaimer of warranties and liability:
Periquette is not responsible, in any case, for damages of any kind that may cause, by way of example: errors or omissions in the content, lack of availability of the portal or transmission of viruses or malicious or harmful programs in the content, despite having adopted all the necessary technological measures to avoid it.